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Ethics for Certified Case Managers CEU

Author: Heidi Dalzell, Psy.D. and Dana Bartlett, RN, BSN, MSN, MA, CSPI

Topic: Ethical, Legal, and Practice Standards

Duration: 8 hours
4.7 out of 5.0, Based on: 3,078 reviews

Course Summary

This Free 8 hour Ethics for CCMs course provides ethics and boundary information for Certified Case Managers. The Certified Case Manager Code of Professional Conduct is referenced throughout the course. In addition to discussions on responding to common ethical and boundary dilemmas, the first section of the course looks at informed consent and confidentiality. The second section of the course provides an overview of issues related to mandated reporting and supports health professionals in fulfilling this important role. The third section of the course deals with HIPAA compliance. Health Insurance Portability and Accountability Act (HIPAA) compliance requires all health professionals to adapt to evolving principles of patient privacy and protection of healthcare information. All members of the health team are required to demonstrate accountability to follow health organizational rules designed to protect patient information. HIPAA compliance can be achieved through a common-sense approach to patient privacy rules, such as use of technological tools. HIPAA sections are discussed with an emphasis on key intentions of the Act.

Course Format

This course contains downloadable online lessons (PDF Or Word) And the test. When you're ready, purchase the course by clicking the "Add To Cart" button. This will let you take the test, complete the course evaluation and receive your certificate for CE credits.

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Program Goal:

To educate CCM® board certified case managers about Ethics for Certified Case Managers

Learning Objectives

At the close of this activity, participants will be able to:

  • Explain the limits of confidentiality.
  • Define the concept of informed consent.
  • Discuss the dynamics of dual relationships.
  • Describe the role of a mandated reporter.
  • Explain the concept of a “good faith” report.
  • Define Protected Health Information
  • Discuss the HIPAA Privacy Rule
  • Explain the HIPAA Security Rule

Course Syllabus

  • Section 1: Ethics and Boundary Issues
    1. Introduction
    2. Ethics vs. Law
    3. Confidentiality
    4. Advertising Professional Services
    5. Duty to Protect
    6. Achieving and Maintaining Competence
    7. Cultural Competence
    8. Informed Consent
    9. Multiple or Non-Sexual Dual Relationships
    10. Sexual Relationships with Clients
  • Section 2: Mandatory Abuse Reporting  
    1. Defining What to Report efining
    2. Child Abuse Recognizing
    3. Signs of Child Abuse  
    4. Elder Abuse Good Faith Reporting  
    5. How to Report Suspected Abuse  
    6. Ethical Standards Pertaining to Confidentiality  
  • Section 3: Using HIPAA in the Real World  
    1. The HIPAA Privacy Rule  
    2. Sample Privacy Pledge  
    3. Working With
    4. The HIPAA Privacy Rule In The Real World  
    5. The HIPAA Security Rule  
    6. Information Transmission  
  • Section 4: Certified Case Manager Code of Professional Conduct  

Try this free course


Yes. Once you read the material and pass your test, you can print your certificate right away from your "My Account" page.
You bet, you can download the course material to your computer. You can then print it off, transfer it to your tablet or whatever works for you. Most folks print of a copy of the test and circle the answers while reading through the material.

How it Works


1. Read the

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2. Take the


3. Print Your