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Ethics for Certified Case Managers CEU

Author: Dana Bartlett, BSN, MSN, MA, CSPI

Topic: Ethical, Legal, and Practice Standards

Duration: 8 hours
4.6 out of 5.0, Based on: 9,187 reviews

Course Summary

This Free 8 hour Ethics for CCMs course provides ethics and boundary information for Certified Case Managers. The Certified Case Manager Code of Professional Conduct is referenced throughout the course. In addition to discussions on responding to common ethical and boundary dilemmas, the first section of the course looks at informed consent and confidentiality. The second section of the course provides an overview of issues related to mandated reporting and supports health professionals in fulfilling this important role. The third section of the course deals with HIPAA compliance. Health Insurance Portability and Accountability Act (HIPAA) compliance requires all health professionals to adapt to evolving principles of patient privacy and protection of healthcare information. All members of the health team are required to demonstrate accountability to follow health organizational rules designed to protect patient information. HIPAA compliance can be achieved through a common-sense approach to patient privacy rules, such as use of technological tools. HIPAA sections are discussed with an emphasis on key intentions of the Act.

Course Format

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Program Goal:

To educate CCM® board certified case managers about Ethics for Certified Case Managers

Learning Objectives

At the close of this activity, participants will be able to:

  • Explain the limits of confidentiality.
  • Define the concept of informed consent.
  • Discuss the dynamics of dual relationships.
  • Describe the role of a mandated reporter.
  • Explain the concept of a “good faith” report.
  • Define Protected Health Information
  • Discuss the HIPPA Privacy Rule
  • Explain the HIPPA Security Rule

Course Syllabus

Section 1 Ethics and Boundary Issues



Ethics vs. Law


Advertising Professional Services

Duty to Protect

Achieving and Maintaining Competence

Cultural Competence

Informed Consent

Multiple or Non-Sexual Dual Relationships

Sexual Relationships with Clients


Section 2 Mandatory Abuse Reporting


Defining What to Report

Defining Child Abuse

Recognizing Signs of Child Abuse

Elder Abuse

Good Faith Reporting

How to Report Suspected Abuse

Ethical Standards Pertaining to Confidentiality


Section 3 Using HIPAA in the Real World


The HIPPA Privacy Rule  

Sample Privacy Pledge

Working With The HIPPA Privacy Rule In The Real World

The HIPPA Security Rule  

Information Transmission


Section 4 Certified Case Manager Code of Professional Conduct


Yes. Once you read the material and pass your test, you can print your certificate right away from your "My Account" page.
You bet, you can download the course material to your computer. You can then print it off, transfer it to your tablet or whatever works for you. Most folks print of a copy of the test and circle the answers while reading through the material.

How it Works


1. Read the

test time

2. Take the


3. Print Your